Troubleshooting
Chronoid includes a dedicated troubleshooting view for creating a support report when tracking or permissions are not behaving as expected.
Placeholder: Add troubleshooting view screenshot here.
What The Diagnostic Report Includes
The report is designed to help diagnose:
- tracking settings
- permission status
- install location
- app version
- aggregate database health checks
What Stays Private
Chronoid omits raw sensitive activity details such as:
- window titles
- domains
- URLs
- file paths
That makes the report safer to share than a raw database export.
Support Actions
The troubleshooting view can:
- create an email diagnostic flow
- copy the report to the clipboard
- reveal the generated file in Finder
If your mail app is not configured, Chronoid can still copy the report and reveal the file so you can send it manually.
When To Use It
Use the troubleshooting report when:
- tracking seems inconsistent
- Screen Time sync or permissions are stuck
- support asks for diagnostics
- you want a quick summary of the app’s local tracking state
For help, email support@chronoid.app